24 Rue de Ponthieu | Champs-Elysées, 75008Paris, France
491 Reviews
TripAdvisor Traveller Rating:
Value
Rooms
Cleanliness
Service
Excellent
115
Very Good
176
Average
101
Poor
55
Terrible
44
true
Recent Reviews:
A TripAdvisor Member
Trip type:
Family
A disappointing experience
19 Mar 2015
An excitement to be in Paris, but a disappointment to be in the hotel. Ageing rooms, old furniture, glitches here and there, mediocre service - definitely not the experience I...
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An excitement to be in Paris, but a disappointment to be in the hotel. Ageing rooms, old furniture, glitches here and there, mediocre service - definitely not the experience I was expecting, or the one I am having in other hotels in Paris - Two positive points: the location, and the croissant in the morning. But on the latter: if you are not an early bird, you will never find it. A shame that they don't put more for what is supposed to be a 4 star hotel
Emmanuel K, Directeur général at Hotel Beauchamps, responded to this review
Dear guest,
I thank you for your recent stay and contribution for other visitors. I am sorry to hear about your disappointment after your first visit.
I would be pleased to share some details with you to know about your recent experience. Please accept my sincere apologies if we have failed to provide the attention and service you expect. Please feel free to contact me.
With many thanks and best regards, Emmanuel Kerrien
I stayed at the Beauchamps on several occasions and have never been disappointed. The location is great due to its proximity to so many restaurants, public transportation, the Champs Elysees....etc....
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I stayed at the Beauchamps on several occasions and have never been disappointed. The location is great due to its proximity to so many restaurants, public transportation, the Champs Elysees....etc. The staff is also very friendly. The only 2 things to keep in mind are 1) you better check that you are booking a decently sized room as they have minute ones as well! 2) their room service is below average so when you are tired... you are still better off going down and buying something from a nearby outlet to eat!
Emmanuel K, Directeur général at Hotel Beauchamps, responded to this review
Dear Guest,
Thank you so much for your kind feedback and repeat stays at Hotel Beauchamps. We are very pleased to hear that your experience are always enjoyable.
Please feel free to contact us directly for your reservations to make sure we can allocate your favorite room. We have well taken note that we should improved the quality of our room service.
We look forward to welcoming you back again soon,
with many thanks and best regards, Emmanuel Kerrien
I stayed here on business trip. Location was good (near Champs Elysses) and hotel was clean, nice room, and had a good breakfast. All in all a pleasant stay. Only...
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I stayed here on business trip. Location was good (near Champs Elysses) and hotel was clean, nice room, and had a good breakfast. All in all a pleasant stay. Only gripe is the "free" wifi. Indeed it's free, but it's horribly slow and inconsistent. If you have a need to do any meaningful work on wifi while in Paris, then you need to pay and it's not cheap for the wifi packages they provide (thru Swisscom).
Emmanuel K, Directeur général at Hotel Beauchamps, responded to this review
Dear guest,
thank you very much for your recent stay at Hotel Beauchamps. We are very pleased to hear that you had a nice stay here. Thank you for pointing your disapointment with the free wifi connection. The system will be improved in June this year.
We thank you for choosing our property and look forward to welcoming you back again soon. Please contact us directly for the best quotation or visit our official website.
with many thanks and best regards, Emmanuel Kerrien
The hotel is cozy and chic, small rooms but clean and good service. The wifi is terrible, please you need to do something about it!
Pillows were very unconfortable but...
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The hotel is cozy and chic, small rooms but clean and good service. The wifi is terrible, please you need to do something about it! Pillows were very unconfortable but I asked for a flatter one and the staff help me with that...
Emmanuel K, Directeur général at Hotel Beauchamps, responded to this review
Dear guest,
We thank you for your recent stay at Hotel Beauchamps and kind feedback. We are pleased to hear that our staff help you to find a flat pillow for your comfort. Also, our wifi will be improved in June this year. Sorry if you had a bad connection during your stay.
Please do not hesitate to contact us directly for our best quotation and assistance. We look forward to welcoming you back again soon.
with many thanks and best regards, Emmanuel Kerrien
Room was far too hot and stuffy due to the fact they turn the aircon off in the winter months!. Upgraded the room to get a bigger bed and it...
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Room was far too hot and stuffy due to the fact they turn the aircon off in the winter months!. Upgraded the room to get a bigger bed and it was two beds pushed together... we kept slipping down in the middle. !.. not great.
Emmanuel K, Directeur général at Hotel Beauchamps, responded to this review
Dear guest,
Thank you for your visit and recent feedback. We are sorry to hear that you did not sleep well in our hotel. Please accept our sincere apologies for this inconvenience. It is a shame we were not able to meet after your first night stay as we always try to offer an alternative room. We start a major renovation program this year and I am sure you will be delighted to visit our new rooms. Please do not hesitate to contact us directly for our best quote. We will make sure to allocate the room to meet all your requirements. You may also visit our official website for our best offers through the year.
With many thanks and best regards, Emmanuel Kerrien